At East Surrey Hospital, we are building two new replacement wards that will give us much needed space to treat more people and help us provide a better experience for our patients. Alongside this, we are building a new car park that will increase the total number of spaces for both staff and the public and make it fit for purpose for years to come.

We knew that some disruption to traffic flow and parking was likely, and we put in place plans to mitigate this. However, due to a complication with the planned building works with the need to increase drainage, we are now experiencing traffic congestion on site. We are working very hard to resolve this issue as quickly as we can and will open a section of the new car park for use as soon as possible. We are incredibly sorry for any inconvenience this is causing.

When congestion outside the hospital is at its highest, Metrobus will temporarily suspend its services to the hospital stop and will instead stop off at the nearby eastbound bus stop at Three Arch Road (on the north side of the road). Bus drivers will notify passengers if they are to terminate the service at Three Arch Road rather than East Surrey Hospital.

Peak congestion times tends to be during the day when traffic to the hospital is at its highest, compared to early in morning, later in the evening and over the weekend when activity is reduced.

The situation is being monitored daily and the bus service to the East Surrey Hospital stop will resume each day when congestion subsides.

For daily updates, please visit the Metrobus Facebook page where the team will be sharing daily activity of stopping and resuming services at East Surrey Hospital. We apologise for the inconvenience this will cause.

We know traffic congestion has been a historic issue because of the layout of Three Arch Road. Surrey County Council have consulted on the layout of Three Arch Road and are proposing a number of improvements. For further information, please click here.