Awarded a Joint Advisory Group (JAG) accreditation for Gastrointestinal Endoscopy
Surrey and Sussex Healthcare NHS Trust provides an Endoscopy service at East Surrey Hospital and Crawley Hospital.
We provide a comprehensive range of diagnostic and therapeutic Endoscopy procedures. These include Gastroscopy, Colonoscopy, ERCP and Bronchoscopy. This is a high-volume unit performing approximately 15,000 procedures per year.
The standards of the unit are high and we maintain a rigorous, prospective audit.
The measured outcomes of the endoscopy procedures, including the successful completion of the procedure and patient comfort scores, all exceed the highest standards laid down by the British Society of Gastroenterology.
The aim of the Endoscopy service is “to provide high quality patient and client-focused services through well trained staff with high levels of motivation and team morale.”
Core Values
The unit’s aim is to provide the highest standard of care for all our patients, regardless of age, ability, race, culture, religion and sexual orientation.
We will care for our patients and visitors, as we ourselves would wish to be treated.
Despite our patients’ short stay, we aim to meet their needs and, where necessary, will continue to care for them through the community nursing service.
An open attitude is encouraged in which information is shared with patients wherever possible, being mindful of the importance of patient confidentiality and the Data Protection Act. We will ensure the patient is treated in privacy and with dignity.
We believe in working together as a team. Supporting and respecting each other, we are aware that everyone’s contribution is of value to our overall performance.
The unit promotes and facilitates staff professional development.
We welcome all comments and suggestions as we are constantly looking for ways to improve our service.
Paediatric procedures are not performed on the unit. (no patient under 16 years). Paediatric patients are referred to other centres for procedures.
The East Surrey Endoscopy Unit is a state-of-the-art facility with four procedure rooms. This allows us to offer further services of colorectal screening and gastrointestinal physiology assessments. The Unit is recognised as a training centre for Gastroenterology and Surgical trainee doctors.
All training lists are directly supervised by consultant endoscopists.
The Unit is situated on the ground floor in the green zone.
Crawley Endoscopy Unit is run by the same Endoscopy staff who work at East Surrey Hospital. The Endoscopy unit works to a high standard of clinical care. There are two procedure rooms which allow the provision of Flexible Sigmoidoscopy and Colonoscopy procedures to be carried out. The Unit is recognised as a training centre for Gastroenterology and Surgical trainee doctors.
All training lists are directly supervised by consultant endoscopists.
The Unit is situated on the fourth floor in the red zone.
On admission to the Endoscopy Unit one of the nurses will go through the admission process to ensure we gather all relevant medical history. This is ensure that your procedure is carried out in a safe and efficient manner, and so that we can identify any additional needs you may have.
The Endoscopy procedures are carried out in purpose-built endoscopy procedure rooms. There are 4 procedure rooms at East Surrey Hospital and there are 2 procedure rooms at Crawley Hospital.
We have separate recovery areas for male and female patients so we can respect your privacy and dignity at all times.
On discharge home we provide you with a full report of your procedure. This means that you will be fully informed of the outcome of your procedure and we will advise you if you will need any further investigations.
Depending on which type of Endoscopy procedure you are having, you may be booked to have your endoscopy examination at either East Surrey Hospital or Crawley Hospital.
Endoscopy - Pre-procedure
The Endoscopy Units at East Surrey Hospital and Crawley Hospital have been awarded with a Joint Advisory Group (JAG) accreditation for Gastrointestinal Endoscopy, by The Royal College of Physicians.
This accreditation is given to endoscopy units that are able to meet a stringent set of standards relating to high quality patient care, and demonstrating a safe, patient centred and efficient service. The JAG accreditation can assure patients that the units are committed to high quality standards in their clinical practice, and measure up to exacting national professional standards.
Endoscopy is committed to improving our services through community and patient involvement. If you would like to be a part of a patient focus group we would value your feedback. We usually hold a meeting every quarter for approximately one hour, this could be online or face to face.
Please indicate your interest by emailing the link nurses for either hospital: Ferlettejayne.reyes@nhs.net
East Surrey Hospital
Canada Avenue,
Redhill, Surrey
RH1 5RH 01737 768511 ext 8204
Crawley Hospital
West Green Drive,
Crawley, West Sussex
RH11 7DH 01293 600300 ext 1755/1756