The Staff Survey is important to us in the Medicine Division as it is a tool which allows us to take an annual temperature check, seeking their views on how things work. Staff are pivotal and we recognise that without a skilled and engaged workforce we would not be able to delivery on any of our priorities.
Some of the actions that were taken following 2011’s survey are:
- Managers’ briefings following Divisional Workforce Meetings are now in place and being cascaded to the Division.
- A ½ day training course is being rolled out on ‘Managing for Better Performance’ to equip our managers with the key people management skills.
- We have been focusing on Appraisals and Managers have been asked to prioritise this.
- A nursing induction audit questionnaire has been developed. It was sent out to all new starters in 2012 and is now going out as ‘business as usual’ to new joiners going forward.
- A new exit questionnaire has been developed and trialled in the Division and is due to be rolled out across the Trust.
- The Management Team visited every Ward armed with doughnuts and cards in May, for International Nurses Day. To read about it click here
Monthly Recruitment Assessment Centres have been rolled out and proving to be very successful.
In the 2012 survey the areas that our staff were most positive about were:
- They have clear, planned goals and objectives for their job
- The Trust values their work
- Training, learning and development has helped them to deliver a better patient / service user experience.
- They have training, learning or development regarding how to prevent or handle violence or aggression to staff from patients / service users
What staff said about their manager:
- Their immediate manager can be counted on to help them with a difficult task at work
- Their immediate manager gives clear feedback on their work
- Their immediate manager asks their opinion before making decisions that affect their work
- Their manager supported them to receive training, learning or development
Overall, we are extremely pleased with the results of the staff survey; with improvement across the Division since 2011.