We know how important it is for people to be able to visit their loved ones while they are in hospital and we are proud to have previously introduced open visiting on the vast majority of our wards.
Due to coronavirus (COVID-19), temporary visiting restrictions are in place, but people can now visit patients in hospital for the following:
- Maternity: One birth partner for a woman in labour
- Paediatrics: One parent/carer for a child (currently no siblings are allowed)
- Neonatal units: Both parents / a carer for a baby
- Inpatient / postnatal wards: One nominated visitor per day, by prior arrangement. The time should be agreed in advance with the ward (please see below). Ward contact details can be found here.
- Patients at the end of their life: The number of visitors permitted at this time will be at the ward manager’s discretion
- Carers with a carer’s passport or a carer’s card, as well as people supporting someone with a mental health issue such as dementia, a learning disability or autism, where not being present would cause the patient to be distressed, can continue to visit as usual but should speak with the ward before coming to the hospital.
We currently have visitor restrictions at our services, but please be assured you will be able to stay with your child if you bring them in needing emergency care and if they need an inpatient stay.
Visiting patients on our wards
Patients and their loved ones can nominate one person to visit each patient. Only this individual will be able to visit the patient for the duration of their stay, except in exceptional circumstances.
This person will be able to visit for one hour per day, between 10am and 7pm each day, with the time agreed in advance with the ward.
Visitors must wear a face covering at all times when in the hospital. Further details on face coverings are available here. You may also be asked to wear additional protective clothing, such as an apron or gloves.
Please do not enter our buildings if you or anyone in your household have coronavirus symptoms, such as a continuous cough, a temperature or loss of taste / smell.
Please follow advice regarding personal protective equipment from our staff at all times during your visit. If this advice is adhered to you should not need to self-isolate after leaving the hospital.
Rules around visiting
- One consistent visitor will be allowed per patient.
- This visitor will be allowed to visit for one hour per day, between 10am and 7pm
- Visiting arrangements for each patient will need to be agreed in advance with the ward.
- The staff on the ward will agree a visiting slot with you over the phone. We appreciate your understanding in helping us to stagger visiting times so that no more than two visitors are scheduled for any bay at the same time.
- You will be informed in advance about what to expect when you see your loved one and you will be given practical advice about social distancing, wearing personal protective equipment, handwashing and risks associated with the removal of gloves to hold hands.
- You must wear masks or face coverings at all times when in the hospital.
- You must clean your hands with the alcohol gel or at the sinks provided when entering and leaving the hospital and the ward.
- You should bring as few bags, coats and other loose belongings with you as possible – ideally just a mobile phone and keys placed in a plastic bag you can throw away as you leave.
- You must stay at least two metres away from other people at all times.
- If you have been wearing a disposable face mask, you must put it in the bin provided as you leave the hospital.
- You should wash your hands with soap and water for at least 20 seconds as soon as you get home.
- Anyone showing symptoms of coronavirus should not visit, even if these symptoms are mild or intermittent.
To help us reduce the risk of infection further, visiting is not currently permitted for the following patients:
- Visiting patients who have tested positive for COVID-19 is not permitted except for exceptional circumstances, including:
- When the patient is at the end of their life, and where this has been agreed in advance with the staff looking after the patient.
- Your presence is essential to their care, such as those with dementia, a learning disability or other mental health needs.
- Visiting is not currently permitted for patients in hospital for planned procedures or operations, other than in exceptional circumstances.
- If additional infection control measures need to be put in place in specific areas of the hospital, we may temporarily restrict visiting further. We thank you for your understanding.
Keeping in touch
While visiting restrictions are in place, we have set up an email address so you can email us with your messages. We’ll write them up and deliver them to your loved ones. Please make sure to include the patient name and ward in your email to email@example.com.
Your safety is our absolute priority. We are very grateful for your understanding – thank you for working with us to reduce the risk of infection and save lives.
Face masks and personal protective equipment
You must wear a face covering at all times when in the hospital. If you are involved with any direct support such as helping with meal times, you will be asked to also wear an apron and gloves, washing your hands before putting on the items and after taking them off. Further details on face coverings are available here.