Results from the national NHS Staff Survey have ranked Surrey and Sussex Healthcare NHS Trust in the top 20% of hospitals nationally as a place to work and receive treatment and also as somewhere patients receive quality treatment and care.
Staff engagement scores were in the top 20% across the country and have continued to increase each year. Staff also rated highly that they felt their role makes a difference to patients and that they were part of a strong team delivering excellent healthcare.
Michael Wilson, chief executive, Surrey and Sussex Healthcare Trust said: “I am delighted that, again, our staff have said how positively they feel about working at the Trust – there is strong evidence of the link between good staff engagement and providing excellent care, which means a positive experience for our patients and local people.”
“I am pleased that staff feel motivated, recognised and valued by their colleagues and managers and that they feel able to get involved with decisions about our plans for the future, which is especially encouraging given the ongoing pressures we have experienced locally and in the NHS more generally.”
A total of 62% of staff from across the organisation responded to the survey with the very positive response from staff putting Surrey and Sussex Healthcare NHS Trust in the top 20% nationally for:
- Staff motivation
- Staff recommending the Trust as a place to work or receive treatment
- Effective team working
- Support from managers
- Quality training, learning or development
- Using feedback from patients inform decisions about the care provided
- Managers being interested in the health and well-being of staff
- Satisfaction with resourcing and support
- Staff confidence and security in reporting unsafe clinical practice
- Quality of appraisals
Michael Wilson added: “As well as showing us where we are getting it right the results also give us a valuable insight into areas where we need to focus – including increasing appraisal rates.
“We have made substantial improvements in the quality of staff appraisals and we will continue to work with our staff to increase the number of appraisals completed.
“I am proud of the commitment of all our staff to making a difference to the people we care for and delighted that this is reflected in how motivated they feel and in their recommendation of SASH as a place to work and to receive care.”