Following results from the recent national NHS Staff Survey, Surrey and Sussex Healthcare NHS Trust (SASH) remain in the top 20% of hospitals nationally, ranked as a place to work and receive treatment and also as somewhere patients receive quality treatment and care.
Staff engagement scores have continued to increase and SASH are the second highest ranked acute Trust nationally for this with 91% of staff who also believe the organisation provides equal opportunities for career progression / promotion.
Staff rated highly that they felt their role makes a difference to patients and that they are able to contribute towards improvements at work, contributing to the quality care of patients.
Michael Wilson CBE, chief executive, Surrey and Sussex Healthcare Trust said: “Following on from our outstanding CQC rating, I am delighted to see the positive results from the recent staff survey which highlights what we do well, where we can make improvements and what it means to everyone at SASH to be part of helping to make sure that SASH is a great place to work and to receive care.”
“Not only is this important for everyone at SASH it is, of course, especially important for our patients and the people we care for.
“Given the continuing pressures we have experienced locally and across many other NHS organisations, I am particularly encouraged that staff feel motivated and able to contribute to improvements in the way we provide care and our plans for the future.”
A total of 64% of staff from across the organisation completed the survey – compared with a national average of 42%, with their very positive responses amongst 28 areas covered by the survey including:
- Staff engagement
- Staff motivation
- Staff recommending SASH as a place to work or receive treatment
- Effective team working
- Support from managers and good communication between senior managers and staff
- Quality training, learning and development
- Using feedback from patients effectively to improve the care provided
- Managers being interested in the health and well-being of staff
- Satisfaction with resourcing and support
- Staff confidence and security in reporting unsafe clinical practice
- Quality of appraisals
Michael Wilson added: “As well as showing us where we are doing well the results also give us a valuable insight into areas that need focus including ensuring our staff have a safe environment to work in and that we eliminate any form of bullying and harassment towards ours staff”.
“I am proud of the exceptional commitment of all our staff to making a difference to the people we care for and delighted that this is reflected in how motivated they feel and in their recommendation of SASH as a place to work and to receive care.”