Performance (month 7, October 2014)
- ED Performance against the 4 hour standard in October 94.3%. This was the first time the Trust missed the 4 hour standard on a monthly basis since February 2014.
- The Incompletes Referral To Treatment (RTT) standards continued to be achieved at aggregate Trust level while the Admitted and Non-Admitted standards were not achieved.
- Cancer access: All Cancer standards were achieved except for the “62 Day Referral to Treatment Screening” standard.
- Patient safety indicators continued to show expected levels of performance.
- The latest HSMR data and SHMI data both show overall Trust mortality is lower than expected for all our patient groups.
- The Trust had no MRSA bloodstream infections and one Trust acquired C-diff in October.
- Maternity indicators continue to show expected performance.
3.1 Integrated Performance Report – Oct 2014
Invitation to our next Hot Topic Event – the Emergency Department
Come and have a tour of our Emergency Department and Children’s ED. Hear from our consultants and lead nurses about how patients move through departments, the connections with specialist clinicians and our developing services. All welcome – GPs, patients and the general public.
No need to book, January 14th, 5.30pm for a tour of ED followed at 6pm by a presentation and question and answer session in the Post Graduate Education Centre at East Surrey Hospital. For more information contact Katrina.firstname.lastname@example.org
Electronic Prescribing and Medicines Administration (ePMA)
The Trust has gone live with our first electronic Prescribing and Medicines Administration (ePMA) ward this month. While GPs will see little difference in the short term, the main change will be a new discharge letter that is generated from our Cerner system. The new letter format is entirely compliant with Royal College of Physician and Joint Royal Colleges guidance. We expect the new letter will produce an improved level of information following hospital discharge.
Phase one involves only Capel Annex ward and that is the only ward from which you will receive the new discharge letter.
ePMA is a very exciting step forward that should improve patient safety and reduce inefficiencies. For example, there will be no more re-writes when the chart is full, no more lost charts, and the ability to use pre-populated ‘order sentences’ means that the majority of prescription will be picked from a list. Other features include the ability to impose a stop or review date (eg on antibiotics), restrict weekly drugs to use on a specific day, use of bar code technology to ensure the right drug (including route and dose) is given to the right patient at the right time and ability to review pathology results or observations at the time of prescribing.
We look forward to a much wider roll out once we have approved the processes and ensured that the equipment is fit for purpose.
If you have any questions please contact Chief Pharmacist David Heller on email@example.com
Non-Obstetric Ultrasound Service in East Surrey
SASH Radiology Department is delighted to announce that it is now a provider of Non-obstetric Ultrasound Service (NOUS) for the patients in the East Surrey area under the Any Qualified Provider (AQP) Contract with East Surrey CCG.
The Trust employs 18 Sonographers and 16 Consultant Radiologists who are highly skilled and experienced in all imaging types, including non-obstetric, obstetric, vascular, MSK and paediatrics.
This AQP service is provided from three sites: East Surrey Hospital, Crawley Hospital and Horsham Hospital.
Your patients will benefit from an established service which is delivered in a comfortable and friendly environment, with an expert clinical opinion available 24 hours a day.
If you wish to make a referral, please complete the approved East Surrey referral form.
If you have any questions about the service or would like to refer in and have not received a copy of the referral form, please contact Michelle van Zyl, Non-obstetric Ultrasound Manager by email at Michelle.VanZyl@sash.nhs.uk or phone 01737 768511 ext. 6010.
We look forward to receiving your referrals and giving your patients excellent service and experience.
Pharmaceutical Council Inspection
In September East Surrey Hospital became the first local hospital to be inspected by the General Pharmaceutical Council under its new inspection scheme.
The final inspection report gives our pharmacy an overall rating as ‘Good’ – this is a great achievement, as services like pharmacy are highly regulated and it is crucial that they meet the high standards of the registering authorities.
Parliamentary Review 2014
Surrey & Sussex Healthcare NHS Trust was selected to represent best practice in the healthcare edition of the 2014 Parliamentary Review.
The Prime Minister and Health Secretary Jeremy Hunt were involved in the publication, which has several versions based on key policy areas. The Trust was chosen as one of the outstanding organisations to showcase best practice as a learning tool to peers.
Being invited to contribute to this publication is a great example of how our Trust is seen as a success story nationally. To read more please follow the link.
Protecting staff from flu
We have now vaccinated 1,600 staff during our annual staff flu vaccination programme and the Occupational Health team are holding daily clinics as we aim to protect as many staff as possible.
By keeping our staff well and flu-free, we not only make sure we have enough staff on our wards, it stops the risk of our patients catching it from staff, and it prevents staff taking it home and spreading the infection more widely in the community via friends and family.
To help us keep accurate records if you administer the vaccine to a patient who you happen to know is a member of our staff, please can you remind them that they should let our Occupational Health team know.
For more information please contact Jo Piesare, Occupational Health Manager at firstname.lastname@example.org or phone 01737 231631.
Trust rated as one of top 100 NHS employers
The Health Service Journal (HSJ) has announced that our Trust is one of the top 100 NHS employers – the first year we have made it onto the list.
The HSJ said: “These organisations have proven that they know what it takes to create environments where people love to come to work.” Specifically about our Trust, it said: “The Trust ranks highly on measures of staff motivation and support from immediate managers.”
To determine the top 100, each year, all healthcare trusts are required to conduct an employee engagement and satisfaction survey and we are ranked on: leadership and planning; corporate culture and communications; role satisfaction; work environment; relationship with supervisor; training and development; and employee engagement and employee satisfaction.