SASH is one of just five NHS trusts in the country set to benefit from the influence of internationally acclaimed healthcare experts at Virginia Mason in Seattle, USA. During this five-year partnership with Virginia Mason Institute our staff are supported to develop a culture of continuous improvement based on lean principles. The SASH+ culture of continuous improvement always put the patient first.
The other Trusts taking part in this national partnership are:
- Barking, Havering and Redbridge University Hospitals NHS Trust
- The Leeds Teaching Hospitals
- The Shrewsbury and Telford Hospital NHS Trust
- University Hospitals Coventry and Warwickshire NHS Trust
At SASH we have selected three topics, or value streams. These value streams are areas that we are committed to improving. Our value streams are:
We are looking at inpatient flow and what happens during a patient’s journey from admission to discharge on the cardiology pathway.
Outpatients is our busiest department, with over 246,000 patients each year. We are aiming to improve all areas of a patient’s experience, from managing the booking process to face-to-face consultation with clinical teams.
Management of diarrhoea
Diarrhoea affects a significant proportion of our inpatients. It’s an uncomfortable and unpleasant experience and we are seeking to standardise practice across the hospital and reduce time taken treat the condition.